FAQ's

Frequently Asked Questions

Where is the National Sports Museum located?

 

 

 

The National Sports Museum is located within the Melbourne Cricket Ground, on Brunton Avenue in Richmond (Melbourne-Victoria, Australia), within the confines of Yarra Park. Located across two levels of the Olympic Stand, entrance to the National Sports Museum is via MCG Gate 3.

How do I get to the National Sports Museum?

There are a number of ways to get to the National Sports Museum, including via public transport (trains, trams and buses), walking or by car. Please click here for details about public transport options.

What are the opening hours of the National Sports Museum?

The National Sports Museum will open 10.00am – 5.00pm daily. Please click here for more details about opening hours and conditions.

What are the ticket prices for the National Sports Museum?

Please click here to view ticket prices for the National Sports Museum.

I would like to visit the National Sports Museum and also take a tour of the MCG. Is this possible?

Yes, visitors to the MCG are able to attend the National Sports Museum and participate in an MCG Tour for a discounted combined rate. Please click here to view the combined ticket prices for the National Sports Museum and the MCG Tours.

Can I visit the National Sports Museum and attend an event at the MCG?

Event ticket holders can access the NSM for a reduced fee once they are inside the MCG.  However, admission into the National Sports Museum will not gain a visitor entry to an MCG event.  A separate event ticket can be purchased in advance of arrival or at the ground on the day.

Do I need to book my tickets in advance or can I purchase tickets at the venue?

Bookings are required for schools and special needs groups or groups of 20 or more.

Bookings are strongly recommended for groups of 10 patrons or more.

Tickets can be purchased online, or from the National Sports Museum Ticket Booth located inside Gate 3 of the Melbourne Cricket Ground.

What can I expect to see and experience at the National Sports Museum?

 

 

Visitors can immerse themselves in some of the finest sporting artefacts and interactive technology anywhere in the world at the National Sports Museum.

View the National Sports Museum exhibitions here.

Is there an audio tour of the National Sports Museum

To complement your visit to the museum, a number of different audio tours are available at no additional cost.

The audio tour is translated into Auslan with captions. More information is available here.

Can I take photographs within the National Sports Museum?

Museum visitors are permitted to take non-commercial photographs within the National Sports Museum and MCC Museum.

Some exceptions to this policy may be put in place for reasons of security, conservation or in the interests of the overall visitor experience.

Restrictions may also apply where items (or entire exhibitions) are on loan to the museum, but these exceptions will be clearly signed. Camera tripods are not permitted at any time.

Commercial filming and media requests must be applied for in advance – contact us for further information.

What items are prohibited from the National Sports Museum?

The following items are not permitted in the National Sports Museum:
• Food and drink
• Animals (exceptions for guide or hearing purposes)
• Rollerblades, bikes, skateboards or scooters

What food and beverage facilities are available at the National Sports Museum?

Visitors can purchase food and beverages at the Paddock Cafe, located to the left of the main entrance to the National Sports Museum. The café is open from 9.30am-4.30pm daily.

What retail opportunities are available at the National Sports Museum?

The MCG Shop is located to the right of the main entrance to the museum.

Offering a range of exclusive National Sports Museum merchandise , visitors can also purchase from a comprehensive selection of AFL club merchandise; cricket and MCG merchandise.

A selection of Melbourne Cricket Club merchandise is also available for MCC members to purchase on presentation of their MCC membership card.

What facilities does the National Sports Museum offer for children?

The National Sports Museum has been developed to cater for all ages, providing a combination of collection items and multi-media presentations and includes a fully interactive gallery called Game On!

The National Sports Museum has also developed a comprehensive educational program linked to the Australian Curriculum, supported by a range of learning resources and activity sheets for teachers and students to use before and after their schools visit.

In addition, the National Sports Museum operates school holiday programs in conjunction with the Victorian school holiday dates.

What facilities does the National Sports Museum provide for those with special needs?

 

The National Sports Museum provides lift accessibility to the museum and ramps have been incorporated to allow for ease of movement throughout the environment.

The majority of interactive elements within the Game On! environment have been developed for utilisation by all patrons. However, due to the nature of the individual sport, some may not be recommended for some user groups. Find out more about special needs access to the National Sports Museum.

 

Once I have entered, can I leave and return to the National Sports Museum?

Visitors are able to depart the museum and return on the same day as many times as they wish, on presentation of their admission ticket. Tickets cannot be transferred.

Can I hold an event at the National Sports Museum?

Yes, food and beverage can be served within the museum environment at selected times, which makes for an ideal, exclusive, function venue. This can be coordinated directly with Epicure at the same time as the organisation of your event.

How can I contact the National Sports Museum?

Visit: Gate 3, Melbourne Cricket Ground
Mail: PO Box 175, East Melbourne, VIC, 8002
Phone: +61 3 9657 8879
Email: contactus@nsm.org.au

Or, complete our contact form.

I have an object I want to donate or loan. Would the National Sports Museum want it?

 

 

The National Sports Museum collects objects relating to all sports played in Australia or by Australians, and welcomes donations of relevant and suitable objects.

Donating an object to the National Sports Museum is the permanent transfer of ownership of the object to National Sports Museum Limited.

Once the donation process is complete, objects then become available for use in exhibitions or for research by appointment.

All donated material is cared for to professional museum standards, and we ensure that the donors are appropriately acknowledged.

Please read the National Sports Museum Collection Policy for more information.

The National Sports Museum also maintains and displays the Australian Gallery of Sport and Olympic Museum (AGOSOM) collection owned by the Melbourne Cricket Ground Trust. The AGOSOM collects items relating to Australia’s involvement in the Olympic movement.

Please read the Australian Gallery of Sport and Olympic Museum Collection Policy for more information.

If you’d like to donate something to us, please send us an email or letter outlining what object(s) you would like to donate including as much detail as possible – for example:

• A description and photograph of the object(s).
• A summary of the history or significance of the object(s), such as who used it, and when.
• The name and contact details of the current legal owner of the object(s).
• The current location of the object(s).

Please do not send the object(s)!

Email: collections@nsm.org.au

Post:
Collections Unit
Membership and Heritage Department
National Sports Museum
PO Box 175
East Melbourne VIC 8002
Australia

Once we receive your email or letter we will acknowledge receipt with a return email or letter.

Your offer will be reviewed by our collections staff, who will assess the material on offer and contact you to discuss the donation.

The NSM only borrows material specifically for exhibition purposes. As such we prefer not to accept material on loan, only to have it housed in our collection store indefinitely.

However, we would encourage you to send us details about the objects you would be interested in loaning to us so that we may contact you in the instance that we do review our current exhibitions, or undertake the development of a new display.

 

 

How is a loan different to a donation?

 

All loans currently accepted into the Collection have been sourced specifically for exhibition purposes. As such we prefer not to accept material on loan, only to have it housed in our Collection store indefinitely.

However, we would encourage you to send us details about the objects you would be interested in loaning to us so that we may contact you in the instance that we do review our current exhibitions, or undertake the development of a new display.

Alternatively, you may wish to considerer the donation of your object(s) to the Collection (see above).

All donated material is cared for (in perpetuity) to the highest museum standards, and we ensure that the donors are permanently acknowledged as the original owner/s.

Further to this, whenever an object from the Collection is on display, the donor would be notified and where possible it would be listed as ‘Kindly donated by ____________’, or however you may wish it attributed.

Once in the Collection, objects then become available for research and display.

 

Can you tell me how much my object is worth?

 

 

The National Sports Museum is unable to provide formal or informal valuations on objects.

Contact information for valuers can be found in PDF format at the Australian Government’s Cultural Gifts Program website.

The Cultural Gifts Program provides tax incentives to encourage gifts of culturally significant items from private collections to public art galleries, museums, libraries and archives.

 

I have an object that is damaged and needs some work. Can you do it?

 

The National Sports Museum does not undertake conservation work. The Australian Institute for the Conservation of Cultural Material (AICCM) (Inc.) is the professional body for conservators in Australia.

According to the AICCM, conservation is:

“…a highly technical task based on knowledge of the structure and chemistry of the materials involved. It includes preventative action through the creation of a safe environment for storage and display and treatments to stabilise and repair objects. Where needed restoration techniques are employed to enhance the aesthetic nature while preserving the historical integrity of the item.”

The AICCM website has a listing of conservators trained in material conservation who may be able to undertake conservation work for you.

They can be contacted on (02) 6100 8618 or email secretariat@aiccm.org.au

 

Can I use the National Sports Museum for research?

 

 

Under the management of the Melbourne Cricket Club (MCC), the NSM shares resources with the MCC Library, MCC Archives, MCC Museum and Australian Gallery of Sport and Olympic Museum.

Access to the MCC Library holdings for research purposes is by appointment only and service charges may be applicable, depending on the nature of the request. The MCC Library may be contacted at library@mcc.org.au.

Access to the MCC Archives, NSM collection, MCC Museum collection and Australian Gallery of Sport and Olympic Museum collection is currently unavailable while we prepare for the exciting upgrade of the National Sports Museum. Access requests can once again be made from 1 April 2020.